Terms of Service Agreement

Order Requirements

A minimum order of 6 plants is required, priced at $35.70, exclusive of shipping charges.

Payment Options

All transactions are securely processed through Stripe online, accepting major credit cards as a valid form of payment.

Shipping Schedule

Shipments are dispatched on Mondays or Tuesdays each week, starting from March through June.

Shipping Methods

We utilize USPS Priority Mail for deliveries on Mondays and Tuesdays. Please plan for a 2-3 day transit time. Notably, we are unable to ship to PO Boxes.

Canadian and Overseas Orders

Our shipping services are limited to the continental United States, THIS DOES NOT INCLUDE Hawaii, and Alaska.

Adjustments

While we ensure that all plants leave our nursery in optimal condition, if your plants arrive damaged or fail to thrive post-transplanting due to transit delays, heat, or freezing, kindly notify us within 4 days of receiving. We will make the necessary adjustments to address the issue promptly.

Return Policy

Refunds, returns, and exchanges are available only in cases of receiving the wrong order or if the order arrives damaged. Heritage Mums does not facilitate exchanges on any product. Any concerns regarding your order must be communicated to info@heritagemums.com within four days of delivery.

Closure and Service Terms

While we value our customers, Heritage Mums reserves the right, at its sole discretion, to temporarily suspend or deactivate accounts, or to permanently close accounts. Additionally, we reserve the right to refuse service to any individual, for any reason, at any time.